Fintech Business Software Ltd logo

Privacy Policy

Last updated: 13th July 2026

1. Who We Are

Fintech Business Software Ltd. ("we," "us," "our") is the data controller responsible for your personal data under the EU General Data Protection Regulation (GDPR) and the UK GDPR. Our Information Commissioner's Office (ICO) registration number is ZB930434.

Contact details:
  • Address: 162 Pentland Park, Midlothian, Scotland, United Kingdom
  • Email: privacy@oaservice.co.uk
  • Phone: 0750 44 22 826

2. Data We Collect

We collect the following personal data:

  • Email address — used to administer your account and communicate with you.
  • Telephone number — used to contact you in relation to your account.

We do not collect any special categories of personal data (such as health data, racial origin, political opinions, etc.).

3. Legal Basis for Processing

Under Article 6 of the GDPR, our legal bases for processing your personal data are:

  • Consent (Art. 6(1)(a)) — Where you have opted in to receive marketing content by email.
  • Contract (Art. 6(1)(b)) — Processing is necessary for the performance of a contract with you, or to take steps prior to entering into a contract, specifically to administer your account.
  • Legal obligation (Art. 6(1)(c)) — Where we are required to disclose your data by law.

You may withdraw your consent for marketing communications at any time by contacting us using the details in Section 1. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

4. How We Use Your Data

We use your email address and telephone number solely for the purpose of:

  • Administering your account, including communication relating to account setup, maintenance, and closure.
  • Providing information or services you have requested.

You will not receive marketing content by email unless you have explicitly opted in to receive such content. If you have opted in, you can unsubscribe at any time by contacting us using the details in Section 1 or by using the unsubscribe mechanism provided in any marketing email.

5. Data Retention

We retain your personal data only for as long as your account remains active. Upon closure of your account, your personal data will be deleted immediately.

Where we are required by law to retain certain data beyond account closure, we will retain only that data which is legally required, for the duration of the legal retention period, after which it will be deleted.

6. Sharing Your Data

We do not sell your personal data. Your personal data will not be shared with any third-party organisation, unless we are legally required to do so.

7. International Transfers

Your personal data is stored and processed exclusively on servers located in the United Kingdom or an EU member state. We do not transfer your personal data to any country outside the UK or EU.

8. Cookies

Our website does not use cookies.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right Description
Access Request a copy of the personal data we hold about you.
Rectification Request correction of inaccurate or incomplete data.
Erasure Request deletion of your personal data ("right to be forgotten").
Restriction Request that we limit processing of your data in certain circumstances.
Portability Receive your data in a structured, machine-readable format.
Objection Object to processing of your data in certain circumstances.
Withdraw consent Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month of receiving your request, as required by the GDPR.

10. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with the GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. You can contact the ICO at:

You also have the right to lodge a complaint with the data protection authority of your habitual residence if you are based in an EU member state.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We recommend reviewing this page periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

  • Email: privacy@oaservice.co.uk
  • Phone: 0750 44 22 826
  • Address: 162 Pentland Park, Midlothian, Scotland, United Kingdom